Hello, I’m Vikram 👋
A Polymath & Web3 Enthusiast
Currently, I am building DaoLens. A while back, I built Woww App while I was leading the product as the AVP at Merkle Science. Before that, I was the Senior Director of Product Design at Sprinklr. I enjoy building products, occasionally consult startups in 0-1 stage and mentor a few junior or mid-level folks.
Merkle Science (Mar'21 — Sept'21)
Associate Vice President, Product
At Merkle Science, we were creating the infrastructure necessary to ensure the safe and healthy growth of the Crypto Industry as a whole. I was working with the CEO's and the CTO's office to overlook product management, roadmap, strategy, product growth, product design. The market focus was Europe and North America in addition to Singapore. I worked extensively to expand to digital asset coverage, revamp of existing investigation tool, the launch of case management tool, segregation of MS Lite and validation of the first version of the product focusing on The Crypto Travel Rule.
Sprinklr (Jun'17 — Jan'21)
UX Designer Sr. Product Designer Lead Product Designer Associate Director Sr. Director
The Sprinklr journey was phenomenal with 360 exposure, continuous interface with C-Suite and brilliant teammates. Having worked over 50 products directly, I was also fortunate to manage four post-acquisition product mergers (NewBrand, Scup, Little Bird and Nanigans). On the side, the team was scaling, and we were defining a design system and processes for a happy and outcome-driven work environment.
I led designs for Digital Care, Social Advertising, Listening & Analytics, Sprinklr Lite and Sprinklr Mobile directly at different points in time before moving to the Director Role and was a part of four Forrester wave teams that saw Sprinklr emerge as a leader. Enterprise SAAS is a beautiful play. Below are a few notable projects.
- Individual Projects
- Virality in Sprinklr
- Smart Theme Explorer
- Ads Composer
- Self4Society (With PMO)
- Screen Builder
- Location Insights (V1)
- Sprinklr Privacy Module
- Projects Supervised
- Sprinklr Growth App
- Sprinklr Lite
- Modern Success Platform
- Ads Manager & Pivot
- Listening Libraries
- Voice Care Console
- AI Agents (Smart Bots)
- Frameworks
- Hiring Framework
- Tone, Voice & Style
- New Member Experience
- Team Learning Framework
- Internship Guide
- Mentorship Guide
- Product Onboarding
Notable Recognitions
Life has been kind. Amongst the rewards and recognitions, a few have been very close to my heart.
- 🥁 Best Release Contributions from R&D (Aug 2020, Companywide All Hands)
- 🥇 Emerging Leader of the Year 2019 at Sprinklr (Jan 2020)
- 🌟 Overall Outstanding Performance of the Year at Sprinklr (Dec 2018)
- 🏆 International Champion ACM CHI Student Design Challenge at San Jose (May 2016)
- 💰 Institute Merit Scholarship at IIT Guwahati (2015)
- 🙏 Best Behaved Student at Ramakrishna Mission Vidyapith, Deoghar (2010)
- 🏆 All India Champion National Science Seminar 2008
Early Exposure
Instep Internship (2016)
Got exposed to Infosys Internship Program that brings in students from across 200 universities globally.
Baby Steps (2014-15)
Freelanced over a variety of projects. Interface Sense blessed me with an internship as a fresher too.
Amateur Projects
The early days were about taking a bite in every apple. Below are some projects, though in retrospect, now, they will qualify as amateurish at their best. I keep them as a reference for how I have evolved. Please reach out for details, if anything makes you curious.
A virtual coffee is the best way to know me better. Say Hello!
Toy Face Credit @amritpaldesign